Payment Options strengthened Mastercard MMP readiness and reduced manual risk work with Ballerine

Payment Options is a global payment service provider (PSP) and financial technology company headquartered in Singapore.

Founded in 2012, the company specializes in "modern payment solutions that accelerate sales globally".

Their leading payment gateway enables businesses to scale both locally and internationally with powerful, growth-oriented solutions integrated through a single API. By providing secure, omnichannel payment processing, Payment Options bridges the gap between merchants and global consumers, offering a robust infrastructure that supports businesses ranging from small startups to large-scale enterprises.

• Manual Gated Content Checks: The risk team was manually logging into approximately 10 merchant "members areas" per month to monitor content behind passwords.
  
  
• Daily Transaction Analysis: Team members spent significant time daily manually cross-referencing transactions against merchant websites to detect mismatches or laundering.
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• Registry Fragmentation: Fetching corporate registry data for merchants in various jurisdictions (like Japan and Hong Kong) created significant administrative overhead and required managing separate budgets for each country.
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• Regulatory Pressure: New MasterCard Merchant Monitoring Programme (MMP) requirements, effective January 1st, mandated stricter monitoring of gated content and

Automated Risk Intelligence and Deep Digital Footprints
Payment Option utilized Ballerine’s updated platform to automate their compliance workflows:

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• Comprehensive Reporting: The report is comprehensive because it manages to capture the website linkage and then the traffic and as well as the social media
  
  
• Strengthened Due Diligence: The report actually helps us to trace back the actual ownership of the website
  
  
• Website Intelligence: The automated checking of the merchant website policies is very helpful to us, saves a lot of time
  

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Stronger Governance and Scalable Growth
The implementation of these features has led to a significant shift in Payment Option’s operational efficiency:

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• Time Savings: The automated checking of the merchant website policies is very helpful to us, saves a lot of time
  
  
• Improved Regulatory Visibility: The linkage to the website ownership bring a lot of value and insights to the reports
  
  
• Scalability: Ballerine has been quite helpful... in helping us to improve on our processes as well

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By partnering with Ballerine over the last two years , Payment Options has successfully evolved its risk operations from a resource intensive manual process into a scalable, automated engine. This transformation ensures the company remains fully compliant with the latest Mastercard MMP requirements while establishing the robust governance framework necessary for their transition from a Payment Facilitator to a full Acquirer.

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With Ballerine’s automated tools handling the tedious tasks that the risk team was previously performing manually , Payment Options is now empowered to focus on high quality merchant growth across Mauritius, Singapore, and Japan. This partnership serves as a win-win scenario where cutting edge automation and deep risk insights drive secure global expansion.