Merchant Onboarding

Gain real-time visibility into risk, and achieve full control over your onboarding decisions, with flexible AI-powered workflows that unify KYC, KYB, web, and transaction signals.

Trusted by

Ballerine AI impact on KYB/Onboarding

More than 80%

Auto-approval Rate

Ballerine enables over 80% of applications to be auto-approved, helping clients onboard faster with reduced manual checks.

Less than 1 Day

From application initiation to decision

Companies cut decision times by up to 68% using Ballerine’s automation tools and pre-vetted data sources.

Up to 10 Minutes

Human work hours per case

Average manual effort reduced from hours to just minutes through automation.

What Ballerine's
AI agents can do for you

Customize your merchant onboarding experience

Streamline the onboarding experience for you and your merchants. Easily configure every step, field, and data point.

Power your risk insights with premium data points

Leverage your existing risk vendors in one place, and gain access to a curated set of best-in-class providers already integrated with the Ballerine platform.

Quickly detect complex risk using AI insights

Standardize your data and use AI to merge KYB, web insights, and transaction signals into a single, holistic view of merchant risk.

View and manage SMB risk efficiently and holistically

Get full visibility into risk metrics so your team can document, resolve, or escalate cases directly from the platform

Got questions? Trained agentic AI provides instant, accurate answers

Use AI assistant to analyze your cases, leveraging all merchant inputs, vendor enrichments, web presence, transaction history, past decisions and more.

Control portfolio risk and optimize onboarding operations

Monitor active cases and new risks. View risk insights of your entire merchant portfolio, and easily track and manage your manual workload.

The AI agents your merchant risk team has always deserved

Check once or monitor continuously. 
Your choice.

AI-Powered Web Analysis of Restricted and Prohibited Content
Understand what merchants sell and how they sell it, in accordance with card scheme directions and regulatory guidelines.
Transaction Laundering Detection
Uncover hidden merchant activity masked behind seemingly legitimate storefronts by looking at common behaviours and patterns of transaction laundering.
Automatic Adverse Media and Reputation Checks Across the Internet
Understand what merchants sell and how they sell it, in accordance with card scheme directions and regulatory guidelines.
MCC Classification and Risk Mapping
Automatically assign Merchant Category Codes with contextual accuracy.
Behavioral and Channel Risk Signals
Analyze website traffic, online reputation, social presence, and digital breadcrumbs to assess merchant legitimacy.
Customizable Risk Scoring and Policy Logic
Apply your own underwriting logic using configurable rule sets, industry filters, and geography-based thresholds.
Underwriting Audit Trail and Explainability
No black boxes - only explainable, regulator-ready decisions backed by structured data and evidence.
Customized Fit Detection for Your Terms of Service
Ensure merchant business models align with your merchant acceptance policy.
Website Compliance Detection
Ensure that all necessary website compliance requirements are there and stay in place, from terms and conditions to privacy policy, SSL encryption, etc.

Your data, your way

Platform

Review findings in Ballerine’s case management system, with an easy and intuitive UI that makes analysis simple

API

Incorporate the checks into your flows, and use the findings in your existing platforms and processes

PDF Reports

Get a PDF file you can save as part of the merchant’s file, or share with other organizations when needed

Frequently asked questions

Can risk scoring logic or thresholds be configured internally?
How is merchant data enriched beyond what’s provided during onboarding?
Does the platform support both automated and manual review steps?
How can the system integrate with existing processes?
Does the system compare MCC codes from onboarding with what's detected on the website?

Download from app store

Download for iOS

Ready to take the stress out of merchant onboarding?